Privacy Policy
Privacy Policy
At SpiceCraft by Trueline Agro Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- •Name and contact information (email, phone number)
- •Shipping address and delivery details
- •Payment information (processed securely through payment gateways)
- •Order history and preferences
Automatic Information
We automatically collect certain information when you visit our website, including IP address, browser type, device information, and browsing behavior to improve our services.
How We Use Your Information
We use the collected information for the following purposes:
- ✓Process and fulfill your orders
- ✓Communicate with you about your orders and account
- ✓Provide customer support and respond to inquiries
- ✓Send promotional offers and updates (with your consent)
- ✓Improve our website and services
- ✓Prevent fraud and enhance security
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- •With service providers who help us operate our business (e.g., shipping companies)
- •When required by law or to protect our rights
- •With your explicit consent
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Your Rights
You have the right to:
- •Access, update, or delete your personal information
- •Opt-out of marketing communications
- •Request data portability
- •Lodge a complaint with relevant authorities
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: agro@truelinegroup.in
📞 Phone: +919112522489
🏢 Trueline Agro Private Limited, India