Terms & Conditions

Welcome to SpiceCraft by Trueline Agro Private Limited. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

By creating an account, placing an order, or using any part of our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use our services.

Account Registration

To place an order, you must create an account with accurate and complete information. You are responsible for:

• •Maintaining the confidentiality of your account credentials
• •All activities that occur under your account
• •Notifying us immediately of any unauthorized use
• •Ensuring you are at least 18 years old

Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

• •Product colors may vary slightly due to screen settings
• •We reserve the right to correct pricing errors
• •Product availability is subject to stock levels
• •We may discontinue products without prior notice

When you place an order:

• ✓You are making an offer to purchase products at the stated prices
• ✓We reserve the right to accept or decline your order
• ✓Payment is required at the time of order (Cash on Delivery available)
• ✓All prices are in Indian Rupees (INR) and include applicable taxes
• ✓Orders are processed within 7 days from the date of order placement

Shipping and Delivery

Delivery terms:

• •Delivery timelines are estimates and not guaranteed
• •Risk of loss transfers to you upon delivery
• •You must provide accurate shipping information
• •We are not liable for delays caused by courier services or force majeure

Returns and Refunds

Our return policy allows returns within 7 days of delivery for damaged or defective products. Please refer to our Return Policy page for detailed terms and conditions. Returns are subject to inspection and approval.

We are committed to providing high-quality organic spices. However:

• •Natural variations in color, aroma, and texture may occur
• •Products should be stored as per instructions on packaging
• •Check expiry dates before use
• •We are not liable for misuse or improper storage

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SpiceCraft by Trueline Agro Private Limited and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of Liability

To the maximum extent permitted by law, SpiceCraft by Trueline Agro Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount paid by you for the specific product or service.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in India.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: agro@truelinegroup.in

📞 Phone: +919112522489

🏢 Trueline Agro Private Limited, India